By Naome Namusoke/ KMA updates
The Insurance Training College (ITC) has entered a partnership with the Insurance Brokers Association of Uganda (IBAU) to professionalize the insurance broking practice through the launch of the Chartered Insurance Broking Program (CIBP).
The partnership comes at a time when Uganda’s insurance sector is experiencing sustained growth and transformation. According to data from the Insurance Regulatory Authority (IRA), the industry recorded UGX 1.64 trillion in gross written premiums in 2024, representing a 17% increase compared to the previous year. Despite this progress, insurance penetration remains low at around 1% of GDP, underscoring the need for public confidence and professional service delivery two areas the new program seeks to strengthen.
Under the new collaboration, ITC and IBAU will jointly deliver a specialized training program designed to bridge the gap between academic knowledge and practical market experience. The Chartered Insurance Broking Program will focus on technical competencies, client advisory skills, ethical standards, and innovation key areas that define modern broking practice globally.
Insurance brokers play a pivotal role as independent advisers who connect clients to appropriate insurance solutions while ensuring transparency and fairness in transactions. Their work influences customer trust, policy uptake, and claims management factors that directly affect the sector’s reputation and sustainability.
According to Mr. Paul Muhame, Chairman of IBAU, the introduction of the Chartered Broking Program is a timely intervention to address persistent gaps in professionalism.
“This partnership with ITC will retool and empower brokers to meet the highest standards of practice. It’s not just about skills it’s about restoring confidence in the broking profession as a cornerstone of the insurance value chain,” Muhame emphasized.
The Insurance Training College has been at the forefront of capacity-building within Uganda’s insurance industry. Saul Sseremba the CEO, described the new initiative as a transformative learning pathway that aligns with global standards.
“The collaboration with IBAU is an investment in the future of our industry. It ensures that brokers are not only qualified but competent, ethical, and competitive both locally and regionally,” he stated
The program’s curriculum is expected to combine theoretical instruction with real-world case studies, digital modules, and mentorship from seasoned professionals. Participants will gain insights into risk management, market analysis, regulatory frameworks, and client engagement strategies, equipping them to navigate an increasingly competitive market.
Beyond Uganda, the program is envisioned to extend across East Africa, contributing to the harmonization of professional standards within the regional insurance space. This regional dimension aligns with the East African Community’s (EAC) broader agenda of promoting cross-border trade and financial integration.
The professionalization of broking is also expected to contribute to higher insurance penetration, a key target under Uganda’s National Financial Inclusion Strategy (NFIS 2023–2028). Enhanced trust and service delivery by brokers could encourage more individuals and businesses to adopt insurance as a tool for financial security and risk management.
Registration for the Chartered Insurance Broking Program is currently open, with classes scheduled to begin on November 3, 2025.
As the country continues to modernize its financial services sector, this partnership stands out as a significant step toward making insurance broking not just a career but a respected profession built on trust, skill, and integrity.