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UGANDA: Dfcu leads Ugandan banks in digital financing drive.

UGANDA: Dfcu leads Ugandan banks in digital financing drive.

AFRICA, UGANDA
In this day and age where technology is taking over the digital space, it is a rather dramatic era for the banking industry, as digital disruption has forced many incumbent banks to step out of their comfort zone and up their digital game Changing customer behaviour, increasing expectations, omnichannel experience and the digitization of business and society, in general, have brought along what some people call the digital arms race in banking. Banks around the world are realizing how investments in digital technologies could benefit customer acquisition and satisfaction. Digital transformation is taking place in Uganda’s financial services industry, with a host of non-bank innovators offering both customer-facing and back-office fintech products and services. While banks...
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