Coronavirus: Top hotels in Uganda send workers home

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Serena hotel and Sheraton Hotel Kampala have sent staff home until further notice as the coronavirus (COVID-19) travel restrictions bring hotel occupancy to nearly zero.

Notices seen from both hotels indicate that while staff will receive pay for the months of March and April, starting May they will receive either half pay or no pay at all.  Serena said in a notice that “should the business position not have improved, all staff will be sent on unpaid leave from June 2020 until further notice.”

Sheraton Hotel, Kampala

Serena will also not renew contracts for all the employees whose contracts expired on March 31, 2020. Their Kigo branch is already closed. On the other hand, Sheraton said “should business position not have improved all staff will be sent on unpaid leave from May 1, 2020 until further notice”


Sheraton, a five-star hotel, indicates it will pay retained employees only 80 per cent of their April salaries, while other staff will receive 50 per cent of salaries for April. Sheraton employs about 400 workers, whose fate now lies in uncertainity. 

Serwna Hotel, Kampala

An employee at Serena, who preferred anonymity, said only 10 staff have been left at the hotel to keep dusting and cleaning. She also said at the moment, they have just two guests who were caught by the COVID-19 travel restrictions.

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