Fastly, the company behind a major global internet outage this week, says the incident was caused by a bug in its software that was triggered when one of its customers changed their settings.
Tuesday’s outage raised questions about the reliance of the internet on a few infrastructure companies. Fastly’s issue knocked out high traffic sites including news providers such as the Guardian and New York Times, as well as British government sites, Reddit and Amazon.com.
“This outage was broad and severe and we’re truly sorry for the impact to our customers and everyone who relies on them,” the company said in a blog post authored by Nick Rockwell, its senior engineering and infrastructure executive.
He said the problem should have been anticipated.
Fastly operates a group of serv...