Diana, Princess of Wales, offered hope of a better future to some of the people whose lives she touched during her global travels.
Her untimely death in 1997 brought that to an end.
Now, on the eve of what would have been Diana's 60th birthday, some of the organisations she visited have been reflecting on how things might have turned out if she hadn't died.
One such place is an old people's home in Zimbabwe run by the Society for the Destitute Aged in Highfield Township in the capital, Harare.
Diana visited the facility in 1993 to open a new residential block that's still in use today.
But the care home has fallen on hard times because of Zimbabwe's economic crisis and the impact of the coronavirus pandemic.
Paint is peeling from the ceilings, and the bathrooms are i...